Legal

Terms of Service

Last updated: May 4, 2026

1. Agreement to Terms

By accessing or using the Klymo AI website at klymo.net or engaging our services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

2. Services

Klymo AI provides custom AI development services including, but not limited to:

  • AI Assistants (chatbots, email automation, CRM integrations)
  • AI Voice Agents (inbound and outbound call handling)
  • Intelligence Systems (market signal parsing and reporting)
  • Machine Learning models (custom training and deployment)
  • Website and Application development

The specific scope, deliverables, timeline, and pricing for each engagement are defined in a separate Statement of Work or project agreement signed by both parties.

3. Payment Terms

Payment terms are specified in each individual project agreement. Generally:

  • A deposit of 50% is required before project work begins
  • The remaining balance is due upon project delivery or as specified in the agreement
  • Monthly retainer fees are billed at the start of each billing period
  • All prices are quoted in EUR unless otherwise agreed

Late payments may result in suspension of services.

4. Intellectual Property

Upon full payment, clients receive ownership of the custom-built deliverables specified in their project agreement. Klymo AI retains ownership of:

  • Proprietary frameworks, tools, and methodologies used in development
  • Generic code components and libraries not specific to your project
  • All work produced prior to full payment being received

Third-party software, APIs, and tools used in your project are subject to their respective licenses.

5. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information shared during the engagement. We will not disclose your business data, systems, or project details to third parties without your consent, except as required by law.

6. Client Responsibilities

To enable successful delivery, clients agree to:

  • Provide timely access to necessary data, systems, and credentials
  • Designate a point of contact for project communication
  • Review and provide feedback within agreed timeframes
  • Ensure they have the legal right to use any data provided to us

7. Limitation of Liability

To the maximum extent permitted by law, Klymo AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of revenue, profits, or data, arising from your use of our services.

Our total liability for any claim arising under these Terms shall not exceed the total fees paid by you to Klymo AI in the three months preceding the claim.

8. Warranties and Disclaimers

We warrant that our services will be performed in a professional manner consistent with industry standards. We do not warrant that AI systems will be error-free or achieve specific business outcomes, as results depend on many factors outside our control including data quality, market conditions, and client-side implementation.

9. Termination

Either party may terminate a project engagement with 14 days written notice. Upon termination:

  • Client is responsible for payment of all work completed to date
  • Klymo AI will deliver all completed work and assets
  • Access to any Klymo-managed infrastructure will be transitioned within a reasonable period

10. Governing Law

These Terms are governed by applicable law. Any disputes arising from these Terms or our services will be resolved through good-faith negotiation first, and if unresolved, through binding arbitration or the courts of the jurisdiction agreed upon in your project agreement.

11. Changes to Terms

We may update these Terms from time to time. Continued use of our website or services after changes are posted constitutes acceptance of the updated Terms. We will notify active clients of material changes via email.

12. Contact

Questions about these Terms? Contact us: