Privacy Policy

Last updated: January 1, 2025

Klymo AI ("Klymo," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

1. Data Collection

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, company name, and job title when you fill out a contact form, subscribe to our newsletter, or engage our services.
  • Technical Data: IP address, browser type, operating system, referring URLs, and pages visited. This data is collected automatically through cookies and similar technologies.
  • Project Data: Information you provide during project engagements, including business requirements, technical specifications, and datasets shared for model training.

2. Use of Data

We use the information we collect to:

  • Respond to your inquiries and provide requested services
  • Deliver, maintain, and improve our AI solutions
  • Send project updates, invoices, and service-related communications
  • Send marketing communications (only with your explicit consent)
  • Analyze website usage to improve user experience
  • Comply with legal obligations

3. Data Storage

Your personal data is stored on secure servers within the European Union. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

Project data and client datasets are stored in isolated, encrypted environments. We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

4. Third Parties

We may share your information with the following categories of third parties:

  • Service Providers: Hosting providers, analytics services, and email delivery platforms that assist in operating our website and delivering our services.
  • Legal Requirements: When required by law, court order, or governmental authority.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

We do not sell your personal data to third parties. All third-party service providers are contractually obligated to process data in accordance with GDPR and applicable data protection laws.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us analyze website traffic and customize content.

We use the following types of cookies:

  • Essential Cookies: Required for the website to function properly. These cannot be disabled.
  • Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics). These are only set with your consent.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

6. Your Rights (GDPR)

If you are located in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

  • Right of Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Request correction of inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your personal data ("right to be forgotten").
  • Right to Restrict Processing: Request that we limit the processing of your data.
  • Right to Data Portability: Receive your data in a structured, machine-readable format.
  • Right to Object: Object to the processing of your data for direct marketing purposes.
  • Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at the address below. We will respond to your request within 30 days.

7. Contact

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

  • Email: privacy@klymo.ai
  • Address: Klymo AI, Amsterdam, The Netherlands

You also have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.